FAQ

No two renovation projects are identical. In order to figure out the cost of your window or door replacement project, we will need to fully know your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to offer you a free quote during your consultation. A Pella® design specialist will work alongside you to visualize your project, choose high-quality products and get measurements for your replacements.

In addition to offering high-quality products in multiple styles, we also offer payment and finance options to help make your replacement project affordable.

It’s our mission to make sure we answer all of your questions about windows and doors from Pella of Washington DC. We’ll check in to all the features and choices available to you, including material choices and energy-efficient possibilities. To be certain we can cover it all, we recommend you plan for about two hours for your consultation meeting.

Your in-home consultation is crucial to ensuring your satisfaction with your window and door replacement. It will help you select the perfect windows or doors for your Washington DC-area home and your budget. It’s best to set up your no-obligation, in-home consultation when all of the decision-makers are able to be present. Our Pella® expert designer will address a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Washington DC-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you prefer?

Precisely quoting your replacement windows or entry door project hinges on the information we receive throughout the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Washington DC are done by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will get your windows or doors installed. They must go through a thorough set of training courses to make sure your windows and doors are correctly installed and meet Pella’s warranty criteria. You can learn more about your simple, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are completely protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this apply to you? Not only could you recognize a decrease in your heating and cooling costs, but you will help protect the environment.

The benefit of Pella® vinyl windows is that you will not have to paint them. They come in a host of colors, so you’ll find a color that complements your house. We do not recommend painting your vinyl products; this will nullify your warranty.

Pella of Washington DC provides services and support that bigger stores simply don’t have. Our knowledgeable staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” You just have to get ahold of our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work resolving the issue.

There are a variety of reasons why Washington DC-area folks pick Pella of Washington DC for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other organizations who sell specifically through third-party channels, Pella of Washington DC has a dedicated window and entry door showroom. This distinctive way of doing business gives you a personalized experience with the help of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Washington DC has a superior-quality, energy-efficient and reliable solution.